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Hillsborough Pediatrics

Frequently Asked Questions

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

  • What days are you open?

    Our office is open Monday through Friday from 9 am to 5 pm. As our daily schedule is subject to change, please call to confirm office hours.
  • How do I make an appointment?

    To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

     
  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review Advocare's list of accepted insurance providers.
  • How do we contact the doctor after hours?

    We have a team of dedicated nurses who will guide you and answer any urgent after-hours questions that you may have. Please call our regular number (908-431-3100) and follow the directions to access our after-hours service.
    This service is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
  • What is a Pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the  American Board of Pediatrics  after passing a comprehensive exam.

    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.
  • May I request a specific pediatrician for my visit?

    Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians.
  • How often does my child need to be seen in the office?

    Our routine health maintenance visit schedule follows the  American Academy of Pediatrics  vaccine guideline for children.
  • Why does my child need to receive vaccinations?

    Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics , vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you're apprehensive about vaccinations, please do not hesitate to contact our office.
  • What immunizations will my child receive?

    To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by the American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.
  • My child needs to see a specialist. What do I do?

    For non-urgent referrals : when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. Most referrals are completed electronically and submitted directly to the specialist's office. Please check with our office staff to determine if your insurance plan processes referrals electronically.

    For urgent referrals : when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.
  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.
  • How do I obtain a prescription refill?

    Please call our office to request prescription refills. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.
  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.
  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office 2-3 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.
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